Hola Indian Restaurants
Privacy Policy
1. Introduction
Welcome to Hola Indian Restaurants (“we,” “our,” or “us”). We are committed to protecting the personal information of our guests, customers, and website visitors. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit our website or interact with us through any of our channels. By using our website or submitting your information to us, you agree to the practices described in this policy.
2. Who We Are
Hola Indian Restaurants operates two locations in Costa Rica: Jacó and Manuel Antonio. Manuel Antonio: Enfrente de Tulemar, Ruta 618, Quepos, Manuel Antonio, 60601 · +506 6248 2299. Jacó: +506 7208 9748. Email: booking@holaindiancr.com.
3. Information We Collect
We may collect information you provide directly, including your name, email address, phone number and event or date details. When you browse our website, we may automatically collect your IP address and browser type, pages visited, referring link and device type through cookies and standard server logs. Third-party platforms such as WhatsApp, Facebook, Instagram and TripAdvisor collect data according to their own privacy policies.
4. How We Use Your Information
We use information to process bookings, handle catering inquiries, process WhatsApp orders, respond to questions, improve our website, send updates where you have opted in, and comply with Costa Rican law. We will never sell, rent, or trade your personal information to third parties for their marketing purposes.
5. Cookies
Our website may use cookies to remember preferences, understand website use, and improve performance. You can control cookies through your browser, though disabling them may affect website functionality.
6. Third-Party Services
Our website and operations use WhatsApp for ordering and communication; Facebook and Instagram for social media; TripAdvisor for guest reviews; WordPress and WPForms for the website and forms; and Google Maps or Analytics for location services and analytics. Each is governed by its own privacy policy.
7. Data Storage and Security
Personal data is stored securely and accessible only to authorized staff. We take reasonable measures against unauthorized access, loss, or misuse, but no internet transmission is 100% secure.
8. Data Retention
We retain information only as long as necessary or required by Costa Rican law. Booking and catering inquiry records are typically retained for up to 2 years.
9. Your Rights
You may have the right to access, correct or request deletion of personal data, withdraw marketing consent, and object to processing in certain circumstances. Contact us to exercise these rights.
10. Children’s Privacy
Our website and services are not directed at children under 13. We do not knowingly collect their personal information.
11. External Links
We are not responsible for the privacy practices of external websites such as TripAdvisor, Facebook and Instagram.
12. Changes to This Privacy Policy
We may update this policy from time to time and encourage you to review it periodically.
13. Contact Us
Hola Indian Restaurants — Costa Rica. Manuel Antonio: +506 6248 2299 · Jacó: +506 7208 9748 · booking@holaindiancr.com.